Network Operations Services

PHOENIXTSI will monitor and maintain your organization’s network environment and meet SLAs, to ensure constant uptime. We respond quickly to all requests and queries, collect and review network performance reports, notify customers and third parties about issues and outages, and continuously monitor network and information systems. 

Benefits of integrating our Network Operation Services
  • Immediate incident response
  • Reduced time and labor
  • Reduction in operating costs
  • Increased support through around-the-clock network monitoring

Here is what you can expect through our Network Operation Services:

Cloud Services

IT Services & Cloud Integration

Our team tailors cloud environments that align with your business objectives by offering scalability, security enhancements, and operational efficiency. We conduct routine audits to ensure that you are only charged for the licenses you truly need. Moreover, Our proactive license management approach helps prevent oversights like keeping software licenses active for termed employees, guaranteeing efficiency in cost management. 

Gmail for Business

Microsoft Office 365

Microsoft Azure

Network Management

Your data security is our priority. PHOENIXTSI utilizes cutting-edge threat intelligence solutions. We are proactive in safeguarding your network against intruders and ensuring secured connections. We aim to protect your business and build trust with your clients and partners.

Internet Service Provider Optimization

VPNs

vLAN Management

Network Switch Management

Wireless Access Management

Private and Guest Network Management

Server Management

Simplify your processes with our Active Directory administration services. We secure integration and control of your organization’s user profile creation, adjustment, and management of user permissions to enhance productivity and security. We monitor and maintain your hosted and on-site servers. Leveraging encrypted connections to ensure that your server infrastructure’s peak performance. 
Let PHOENIXTSI be your full-time SaaS Administrator across your software platforms for ultimate security.  From managing O365 to overseeing your online drives we manage all your SaaS platforms to ensure they are routinely updated and curated to meet your business needs.

Active Directory Integration

SaaS Application Management

SaaS Inventory Management

Network Switch Management

Office 365 Administration

Dropbox Administration

Google Drive Administration

Disaster Recovery

We identify anomalies that happen within your organization’s IT Environment and create the notifications needed to identify and remedy threats as they attack. As we add IT assets into their environment, our team also secures those devices. We are the blanket of coverage your employees need so they can seamlessly execute their jobs.

Incident Response Plan

We cover multiple types of breach plans, Email Phishing, Data Breaches, Malware Infection, Ransomware Infection, Theft of Equipment, etc.  PHOENIXTSI moves fast with our Response Plans. When an issue arises, our team enacts those plans and follows them step-by-step. We know that when a security breach has happened, it is too late to ask questions about what to do, which is why we have procedures that guide our team and your organization.

Our utmost interest is to see your business succeed through our services from a cost-saving perspective and convenience created for you and your staff.

At PHOENIXTSI, our mission is to empower organizations with innovative, reliable, and scalable technology solutions that drive efficiency, enhance security, and foster growth. We are committed to delivering exceptional IT services through a deep understanding of our clients’ unique needs, leveraging cutting-edge technologies, and providing strategic guidance that enables them to achieve their goals. By prioritizing collaboration and continuous improvement, we strive to be the trusted partner that businesses turn to for all their IT challenges and opportunities.

Fill out our contact form or get in touch at (800) 241-9084 to inquire about our services.

We look forward to hearing from you!

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