This Privacy Policy outlines PHOENIXTSI practices concerning information collected from users who access our website at https://www.phoenixtsi.com, or otherwise share personal information with the company.

Responsible authority within the meaning of data protection laws, in particular the General Data Protection Regulation (GDPR).

We are committed to protecting your privacy and ensuring you have control over your personal data. As a user, you have the rights to request the following about your information:

1. Access to the personal data we hold about you, including the purpose for processing.
2. Correct any inaccurate or incomplete personal data we hold about you.
3. Deletion of your personal data, subject to legal or contractual obligations.
4. Restrictions on the processing of your personal data in certain circumstances.
5. Transfer your personal data to another organization or to you in a structured, commonly used, and machine-readable format.
6. Object to processing based on legitimate interests or for direct marketing purposes.
7. Withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please email our Data Protection Officer [DPO]. We will respond promptly and in accordance with applicable data protection laws.

Email: DataProtection@phoenixtsi.com

We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. This period may vary depending on the type of data, contractual obligations, and applicable state or federal regulations. Once data is no longer needed, we will securely delete or anonymize it. We comply with all relevant legal and regulatory requirements to ensure responsible data management.

We reserve the right to correct, update, or remove any incomplete or inaccurate information at our discretion and at any time.

We collect personal data for specific, legitimate purposes, including providing IT services, improving our offerings, and complying with legal and regulatory requirements. Data may be collected based on your consent, the necessity of fulfilling contractual obligations, legitimate business interests, or compliance with legal obligations. We ensure that data is collected only when necessary and used in accordance with applicable laws.

We may collect various types of personal and non-personal information to provide our IT services and improve user experience. The types of data we collect include:

1. Personal Identification Information: This may include your name, email address, phone number, company name, and billing information necessary for service delivery and customer support.
2. Technical Data: We may collect IP addresses, browser type, device information, and usage data to optimize our website and services, troubleshoot issues, and improve functionality.
3. Service Usage Data: Information on how you interact with our services, including features accessed, support requests, and transaction history.
4. Payment Information: Credit card details and billing address for processing transactions securely, if applicable.
5. Client Data: As part of our IT services, we may collect information provided by clients during project execution, including business data and system configurations relevant to the services offered.

We do not rent, sell, or disclose users’ information to third parties, except as outlined in this Privacy Policy.

We collect your personal information from several sources, including:

1. When you voluntarily submit your details to register on our site;
2. When you access or use our site as part of utilizing our services;
3. From third-party providers, services, and public records (such as traffic analytics vendors).

We do not rent, sell, or disclose users’ information to third parties, except as outlined in this Privacy Policy. All personal data is stored securely in accordance with the General Data Protection Regulation (GDPR). 

We use user data to deliver the highest quality products and services. This includes:

1. Managing and supporting your account;
2. Facilitating user access to our site;
3. Customizing and enhancing the user’s experience on our site;
4. Supplying our products and services to our users;
5. Tailoring our products and services to the user’s needs;
6. Responding to user communications.

Under GDPR we will ensure that the user’s  personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process user’s personal data if at least one of the following basis applies:

1. The user  has given consent to the processing of their personal data for one or more specific purposes;
2. processing is necessary for the performance of a contract to which the user is a party or in order to take steps at the request of the user prior to entering into a contract;
3. processing is necessary for compliance with a legal obligation to which we are subject;
4. processing is necessary to protect the vital interests of you or of another natural person;
5. processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or
6. processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

Our policy focuses solely on the use and disclosure of information we collect from you. If you share your information with other websites or parties on the internet, their use and disclosure of that information may be governed by different rules. Therefore, we recommend reviewing the terms and privacy policies of any third parties to whom you disclose information.

This Privacy Policy does not cover the practices of companies we do not own or control, nor does it apply to individuals we do not employ or manage, including third parties with whom we may share information as described in this policy.

We do not rent, sell, or disclose users’ information to third parties, except as outlined in this Privacy Policy. All personal data is stored securely in accordance with the General Data Protection Regulation (GDPR). 

We use user data to deliver the highest quality products and services. This includes:

1. Managing and supporting your account;
2. Facilitating user access to our site;
3. Customizing and enhancing the user’s experience on our site;
4. Supplying our products and services to our users;
5. Tailoring our products and services to the user’s needs;
6. Responding to user communications.

We reserve the right to periodically modify this Privacy Policy. Any significant changes will take effect immediately once the revised policy is posted. The “Last modified” section will indicate the most recent update. By continuing to use the platform after these changes are posted on our website, you acknowledge and accept the updated Privacy Policy and agree to be bound by its new terms.

If you have any general questions about the data we collect about you and how we use it, you can contact us at Info@PhoenixTSI.com.

Last Modified 1/16/2025